Privacy Policy
To ensure you feel secure in how we handle your personal information, here is an overview of what data we collect, how we store it, and the conditions under which we use it.
Redispose AB adheres to the Data Protection Regulation (GDPR) and relevant Swedish laws. The Swedish Authority for Privacy Protection (IMY) oversees the processing of personal data in Sweden.
We respect your privacy and collect only the necessary information to serve you as a customer. Importantly, we never sell or share your information with third parties except where legally required, such as for regulatory compliance.
Redispose AB, organization number 559441-8161, is responsible for managing the personal data you provide as part of this policy. We use your data to fulfill your orders, send newsletters and promotional offers, should you request them.
Below is a summary of our data processing practices.
What is Personal Data?
Personal data includes any information that can directly or indirectly identify an individual.
Data We Store
To process orders and respond to your inquiries (customer service), we retain your name, address, phone number, email address, IP address, purchase history, and any customer service communications. We also store account information such as customer number, username, and password. For invoice-approved customers, we may also store your Swedish personal identity number and credit assessment details.
Your data is kept as long as a legal basis exists, such as fulfilling our agreement or meeting obligations under laws like the Swedish Accounting Act.
For in-store visits, video footage from surveillance cameras is stored for up to 30 days to enhance security for both customers and staff. In cases of suspected criminal activity, footage may be retained longer and shared with authorities as required.
Legal Basis
When you make a purchase, your personal data is processed to fulfill our contract with you. Marketing, promotional offers, and similar communications are only sent if we have your consent.
Payment Providers
When you make a purchase, we share your name, address, email, and phone number with our payment provider to complete the transaction and protect against fraud. Our payment provider is Payson allowing for payment by Visa, MasterCard and Swish.
Shipping Providers
To deliver your order, we share necessary delivery details, including your name and address, with our shipping partners. Email and/or phone number may also be shared for delivery notifications. Our shipping providers include Postnord and DB Schenker.
ewsletters
If you subscribe to our newsletter, your name and email address are shared with our newsletter provider to keep you informed about offers and updates. You can unsubscribe at any time by clicking the link in any newsletter email.
Right of Access
You have the right to request a copy of any personal data we hold about you, provided electronically in a readable format.
Right to Rectification and erasure
You may request that we update inaccurate information or add missing details. You have the right to request the deletion of your data at any time. Some exceptions apply, such as data retention requirements under laws like the Accounting Act.
Data Security
We use industry standards, including SSL/TLS and one-way hash algorithms, to securely handle, store, and communicate sensitive information, such as personal data and passwords.
Policy Updates
We may update this Privacy Policy from time to time, and changes will be posted on our website. By continuing to use our services or website, you accept these terms. If you do not agree, you may contact customer service to close your account.
Contact Information
Redispose AB
Vetevägen 24, 23169 Skegrie, Sweden
Email: info@redispose.se