Terms & Conditions

This is a summary of our sale terms. Please review the complete terms applicable to your customer category.

Shipping and Delivery

A fixed shipping and handling fee will be applied at checkout for all orders placed through our online store. No additional fees apply. We select the most appropriate shipping method based on the item’s size, weight, and value, typically using Postnord or DB Schenker. For non-EU deliveries, Swedish VAT is excluded; however, local VAT and any customs fees are typically due upon receipt. Contact your local customs office for details.

Personal Data

To process your order, we must collect and handle the personal data you provide. By placing an order, you authorize us to store and manage this information in our systems. We do not sell your information to third parties; however, certain information is shared as needed to fulfill our agreement with you, such as with carriers who need details like your name, address, phone, and email for delivery purposes. Your consent allows our partners to access, store, and process necessary information. For more information, please refer to our Personal data policy.

14-Day Return Policy

We offer a 14-day return policy on all items. If you decide not to keep a product, return it to us for a refund. All shipping costs are your responsibility, and the item must be returned in its original, undamaged packaging and in an unused condition. ESD protective packaging should remain unopened.

Secure Payment Options

Credit and debit card payments are handled securely through Payson, a PCI DSS-certified processor. Payment is conducted in a secure payment window, and Redispose does not process or store sensitive card information. Card payment amounts are reserved upon order but are not withdrawn until the shipment begins. We also offer advance payment and Swish.

Supported Currencies

Payments can only be made in EUR. Customers located in Sweden may contact us for SEK advance payment options. EUR payments are not available for Swedish customers.

Product Use and Suitability

Our products are primarily designed for educational or experimental DIY use. If you plan to use an item permanently or as part of a finished installation, please ensure it meets all requirements for that specific application.